Return and Refund Policy
Thank you for your purchase! We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a refund.
If you’re looking to return your order for whatever reason, we're here to help! We offer free returns within 10 days of receiving your order.
Please note the following exceptions to our return policy:
- Discounted items are final and cannot be returned.
- Returned items must have tags still on and be returned in original packaging.
- Returned items must have no visible signs of wear or use.
We deliver your placed order within 4 business days to the address referring to Tamil Nadu state. For the addresses referring across PAN India, we deliver your placed order within 5 to 7 business days.
Q.1 How Do I Return?
To utilise the return service, you must provide your order number and contact details: Phone Number or Email Address.
Please follow the instructions duly provided and select the product you wish to return.
You will receive a confirmation email and the shipping guidelines once your return request is fittingly approved.
Q.2 What is the 10-Day Return Policy?
To avail use of the 10 days return policy, you must purchase the product ONLY from the website - https://happybear.co.in.
Also, customers have to provide an invoice for the same product.
Please note: we will not accept a product return request if it exceeds 10 days from the delivery date.
To ensure that the quality of the product is adequately maintained, we request you kindly ensure that the product is perfectly packaged when you return it.
Q.3 What are Your Order Cancellation Rights?
You are rightly entitled to cancel orders before shipping without any questions asked. However, once the order is shipped, you can't cancel it.
If your order is shipped and you still wish to cancel it, you must promptly inform us about your decision via telephone or email.
You can also refuse the delivery.
We will initiate the refund for the prepaid order AFTER the product is returned to us.
Q.4 Are There Any Charges For Return?
There are absolutely no charges for return.
However, original shipping charges are non-refundable.
Q.5 How Soon Will I Get My Refund?
Upon receiving a return request for your product, our return team will inspect the returned product and will notify you via email that we have received your returned item.
We will also notify you regarding the approval or rejection of the refund.
If the return is approved, your refund will be duly processed, and a credit will be automatically applied through the original payment method within 5 to 7 working days.